FAQ

Do you accept returns and exchanges? 

Yes! But there are some products that are excluded from returns. In most cases, we accept returns and exchanges. We do ask that the customer covers shipping costs for returns and exchanges.

What are your estimated shipping times?

USPS First Class orders are fulfilled within 3-5 business days. USPS Priority and other shipping carriers are fulfilled within 1-2 business days. If a product is presale, the estimated delivery date will be listed in the product detail. **USPS is currently overwhelmed due to Coronavirus and shipping times may be delayed.**

What are USPS shipping rates? 

USPS shipping rates vary depending on your location, but First Class is generally around $3-5 and Priority is around $8-10. International shipping starts around $15. 

What should I do if my package says it was delivered, but I didn't get it?

Sometimes, USPS packages are marked as delivered when they weren't. We highly advise that you check with your neighbors to see if your package was delivered to them by accident. We also recommend that you ask your mail person (or leave a note) if they remember delivering the package. There's also a possibility that your package may show up several weeks later, even if you got an update that says your package was delivered. 

Does Shittty Stufff replace packages lost by USPS? 

Vary rarely. Once packages leave our possession, we do not have any control over what happens to them in USPS care. If you think your package was lost due to an error made by Shittty Stufff, please send an email to suckit@shitttystufff.com.

Where are you based? 

Shittty Headquarters is based in Old Town Pasadena, CA. Our office is located right off the historic old Route 66 in Los Angeles. 

Do you wholesale your products? 

Yes! We only wholesale the products that we design and make ourselves. Click this link below to view our wholesale catalogue: shitttystufff.faire.com 

Since we are a consignment shop that hosts products from hundreds of artists, there are many products that we do not wholesale. If there are products that you'd like to wholesale that we do not make ourselves, you can find the artist name listed on each product page.

Do you shitheads vend at events? 

Yes! Please visit our EVENTS PAGE for a list of events. 

How can I contact you? 

Our email is suckit@shitttystufff.com. 

Who the hell are you guys? 

Shittty Stufff is run by PNUS + VGYNA. We are collectors and purveyors of the offensive and weird. We're representing the underrepresented. You can find us slinging stupid shit on the streets of the LA until we die. Long live the Cock Ness Monster! 

Please don't tell our parents. 

 

 

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